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Smart Auto-Lock Feature
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4 ways to unlock your door with ease: Choose the unlock method that fits your lifestyle in the moment you arrive home. You can choose from unlocking with your fingerprint, PIN codes, keys, or just unlock the door with a gentle touch of your Philips Home Access app on your smartphone.
Extend your home access smartness: With the Philips Home Access app compatible with your Apple Watch, unlocking can be more convenient.
Auto-lock as you leave: With built-in door sensors, the lock can automatically lock when you leave, keeping your home safe and saving you from worrying about forgetting to lock the door.
Voice guide assists with setting up your lock: Voice guidance guides you through the configuration of the lock without the need for an instruction manual. English, French, and Spanish voice guides are available.
Create PIN codes remotely: Set a one-time code or a permanent code remotely through the Philips Home Access app. Or, to meet specific requirements, set a recurring or a duration code to grant access for a certain period of time.
Works with voice assistants: Control and check your lock status with voice command through Amazon Alexa or Google Assistant.
Choose the unlock method that fits your lifestyle the moment you arrive home. You can choose from unlocking with your fingerprint, PIN codes, keys, or just unlock the door with a gentle touch of the Philips Home Access app on your smartphone.
Enable seamless and secure wireless communication between the smart lock and your smartphone or other compatible devices, allowing for convenient control and monitoring of your locks status via the Philips Home Access app.
With built-in door sensors, the lock can automatically lock when you leave, keeping your home safe and ensuring that you didn't forget to lock the door.
Lock activity records on the Philips Home Aceess app offers a detailed record of all lock interactions and activities. From lock/unlock events to user access, you can now effortlessly track who accessed your lock when you arrived home. By providing a clear and comprehensive overview of your lock's history, our smart lock ensures you're in control of your home's security.
Generate PIN codes remotely through the Philips Home Access app for guests or a service technician. It can be a one-time PIN code which will delete upon using or a duration PIN code which will work repeatedly during a specific time period.
Not at all. The lock is designed for DIY installation on standard doors and requires only a screwdriver.
The lock is powered by 4 AA alkaline batteries, with a maximum lifespan of up to 8 months. Actual battery life may vary depending on usage and environmental conditions. A low battery indicator on the lock will notify you when replacement is needed.
No,it doesn't. They connect to your smartphone via Bluetooth only, so control is limited to when you're within Bluetooth range.
Yes, you can purchase the Philips Wi-Fi Bridge separately to enable remote access, real-time notifications, and smart assistant compatibility.
Overall rating: 4.4 / 5 from 189 reviews.
The lock repeatedly locked and unlocked for several hours until I finally removed the battery. I’ve been unable to use it as an electronic door lock since a few days after receiving it. A replacement has been sent but I’ve yet to receive it.
Had an old guy problem called Kiare at customer service and within minutes, my problem was solved. THANK YOU AGAIN, KIARE
Great product! We added the no soliciting sticker. No complaints!
I’m giving it 3 stars because the listing description is misleading. Please note I have not opened or use this product. For this model, you will need to buy a Wi-Fi bridge. It is not built in with this specific model the series 4000.. I’m returning it for the series 4200. I’m assuming the battery life might be less as this one is advertised for 8 to 9 months.
I bought this smart lock about 1.5 years ago, but the remodeling took longer than expected and we just got the new front door installed. Time to install the lock! Installation was easy and 1:1 templates are included to find the place for the drill hole of the upper screw (all other openings were already present). Note that it is Bluetooth only and the app can thus only reach it from around the house. For true internet connection, a Bluetooth bridge is required. "Bluetooth only" is a good compromise because built-in WIFI would probably consume more power, making the batteries don't last as long. I might eventually buy a bridge. Hardware setup is only a small part for anything that needs an app and the quality and functionality of the app is equally important. While some setting can be programmed using the keypad, using the app make everything so much easier. Setting up the fingerprint recognition was easy and so far worked 100% of the time. Overall, the app feels very polished, intuitive to use, and very functional. Of course everybody in the household should install the app but they don't need to configure anything. Sharing the lock from the primary account is as easy as pointing the other apps to a generated QR code from the main app. Worked immediately. The lock looks gorgeous and the brushed nickel sides match my handle perfectly. Operation is quick and reliable.
I used my handy man company to install this but he didn't seem to have any issues. The app is fairly easy to manage. I can't get Alexa to unlock the door. But I'm thinking that's more a me thing. I got this because my youngest started walking home from school. This way he doesn't have to worry about keys. My parents use it when they come over and they say it's nice to not have to worry about keys as well.
Very sleek looking, was very easy to install and program. The app makes setting up thumb print and codes very easy.
Very tech and simple at the same time. So far, works great. My only issue is that the numbers are so small that it is a little difficult to press.
Love the features and the installation was super easy!
Tenía una cerradura manual diferente, la quité e instalé esta yo mismo, fue un poco tardado pero sin complicaciones. Me encanta poder abrirla desde mi celular.
Bought 2,work great!
It took a a while to set everything up but it was super easy, barely an inconvenience. Things to consider: 1. You will need the wifi hub (Looks like an outlet) for the smart features to work with Google or Alexa. 2. Once you sync your Philips account to you Google or Amazon account you will have to use the pin found under the voice settings (you can change this) The installation was easy, it looks great, and easy to see in the even in the sun.
Amazing!
This lock was easy to install once I figured out the right directions to use. It comes with alot of papers lol. I had a standard deadbolt installed so I didn't need to make any cuts fortunately! I would suggest making the optional upper hole however. Otherwise it isn't tight against the door on top. I didn't do this yet as we will be getting a new door in the near furture. It doesn't move around or anything I just worry about water leaking in. So if you have a covered door I wouldn't bother. It sucks to have to do that though unless you plan on replacing with the same lock years down the road. Also be sure not to overtighten or the rubber gasket will bulge. The app is ok. I had to turn off the auto lock using the app. I couldn't get it to work by following the key pad directions, they were a little confusing. In the video it sounds like it's struggling to lock but that's just because I have to pull my door to get it to lock cause my door isn't completely centered with the bolt hole, which is hard to do while filming. I haven't tried the fingerprint or key yet. This is installed on a secondary door we hardly use so I just use the keypad. Which seems to be very responsive. So far it's been fine. No issues yet. However like I said, not the main door so may take some time to really see any issues. I will update my review if any arise!
Works great and easy to install.
I recently purchased this smart lock, and while installation was straightforward, I encountered several issues almost immediately. First, the batteries that came with the lock were completely drained. I replaced them with brand new Duracell batteries, but also those were dead within just a few days. I’ve now had to replace the batteries a third time, and even now, the battery indicator shows that it’s not fully charged. Additionally, I was unable to set up the fingerprint access, which was one of the features I was most looking forward to. I’m not sure if the lock is defective, but having to constantly replace the batteries and being unable to use all the features makes it more of a hassle than a convenience. If these issues persist, I may have to return the product.
Whether the door is locked or not, hard to tell from 3 feet away. It's because the color of the back panel too dark. After I painted the knob and the small button with white paint, now it's much easier to tell if the door is properly locked. Very pleased with the finger print recognition, it works every time.
They are very easy to install and easy to program, and they also look very elegant in that Satin Nickel finish. I am very pleased with the 4000 Series and the 1000 Series; I will recommend them to my friends. Thank you.
Great. easy to set up !
Great lock exactly what I wanted for my family.
I had to call Philipp's customer service for help resetting my master door code and Jamie was fantastic! She provided step by step instructions, was very clear and very kind. I love the lock and having customer service with an actual person is amazing.
Ran into issues where the lock broke, but customer support was great. Carla helped me quickly and was great
Great smart lock, looks good and like how many options it has to unlock the door. Installation was super easy as well. My only gripe with this is to do with the app, it logs you out after a few weeks and then you need to log back in to see any notifications.
Philips 4000 Series Wi-Fi Bridge Fingerprint Smart Deadbolt
its been over a year since purchased. works great no issues on the product it self. app is not great keeps logging off constantly by it self, frustrating but overall great product.
I like it, it’s very easy for set up touch pinger
Easy installation. Fingerprint access is easy to setup. Like setting it up with your phone. Connects to wireless network without any problems. Easy to add access using the app. What I don't like is the fingerprint on the keypad. Had to wipe it everyday. Hope they make something that is fingerprint resistant.
This door lock was pretty easy to install. You can also download the app and set up users via the app. I set up fingerprints for all in my household and also a code so they could use it if the fingerprint sensor had any issues. One feature I really appreciate is being able to set temporary or guest codes from my phone app for users to be able to unlock this smart lock. The lock is made of high quality materials, never had any issues, and it looks really nice on our door. I'm very pleased with the features this smart door lock provides. I think it was well worth every dollar I spent on it.
Awesome, it works great. Easy to mount, easy to program. Very practical, I have been using it for about a year and I have no complaints yet. I wish it had a camera and auto lock after certain time, just in case I forget to lock it one day.
Good lock not needing key any more
I’ll start with the fact this technically works. I like the app unlocks and WiFi features. It wasn’t hard to setup or install. What I am very disappointed with is the finger print recognition, it sucks. I get shocks of joy when it works after just one or two attempts. It failed almost all the time until I realized I could upload the same finger 3+ times and now it works half the time. It’s also very loud on each number tap, more annoying than anything.
N'aime pas le froid
I’m very happy with this item. It was easy to install and very easy to use. My favorite option is the fingerprint.
This product works great and arrived exactly as pictured in the listing. The materials feel solid and well-made, with no flex or weak points, and it holds up well during use. It feels durable and built to last, not thin or cheaply constructed. Fit and finish are good, and everything functions the way it should. There were no defects or surprises out of the box, which I appreciate. Overall, it performs exactly as advertised and does what it’s supposed to do. Very satisfied with the quality and would purchase again.
It’s great but the one we bought does NOT include any wifi. ONLY Bluetooth. Which means you can’t check on status of door, lock, update PIN codes, etc, or get notifications about it opening or closing unless you are within Bluetooth range. Wish I knew this before installing. An extra WiFi bridge is an extra $40. I see Philips is selling an alternative model with built in WiFi for $20 LESS than I made for this, super frustrating.
This is perfect for my husband and myself needs. Getting in the house and fumbling around for keys is a hassle. I can also use the auto lock feature and not worry about if I locked the door.
Works flawlessly.
Funciona muy bien, fácil de instalar y programar
Excellent product. Works great. Has auto close after 30 seconds, can turn on longer or off if prefer. Option is great for extra protection.
I would also like to share my experience regarding the product and customer service. Unfortunately, our experience with this lock has been disappointing from the beginning. We encountered multiple issues, instability, and frequent failures over time. Eventually, the product even failed testing performed by the manufacturer’s own staff, at which point a replacement was offered approximately two months ago, which we did not initially receive. When we followed up again, there appeared to be a lack of record of our case, and we were asked once more to submit proof of purchase, which we have now provided again. Although a replacement unit has once again been promised upon receipt of documentation, we remain uncertain based on our previous experience. That said, I would like to sincerely thank Aaron from customer service. Thanks to his assistance, I was finally able to receive a replacement model. He was consistently attentive, professional, and very helpful throughout the entire process. I truly appreciate his support and dedication. Overall, while the product experience has been very frustrating, Aaron’s customer service was excellent and deserves recognition.
